SUPPORT TOOLS / LOCAL READER

Open a support bundle

Inspect a PortGuardNAC .pgsb file with its file-specific opening code. Decryption and reading happen entirely in this browser. This page does not upload the file or code to PortGuardNAC.

The customer should send the encrypted file through the support case and the opening code through a separate trusted channel. The code can reopen this file; it is shown once during bundle generation.

Select and unlock

Encrypted support bundle .pgsb File-specific opening code

Choose a file and enter its opening code.

Open a support bundle

Select and unlock

Bundle overview

Diagnostic files